Welcome to Hot House!
hothouse.co.za (the site) is an adult lifestyle product online store owned and operated by Hot House. Our terms of use define the use of hothouse.co.za and any content, by you, the user.

Modification

hothouse.co.za reserves the right to change or modify all or part of this agreement at any time, effective immediately upon publication on this site.

Payment Process On Online Orders

Online Orders will only be processed once your payment has cleared and reflects on our bank statement.

Acceptance

Your use of hothouse.co.za and any content constitutes your acceptance of our terms and conditions, including any published changes or modifications made by hothouse.co.za and its owners. If at any time the terms and conditions of this agreement are no longer acceptable to you, you should immediately cease use of the site.

Commercially use the site, the Content or any portion derivative thereof (unless User has a business relationship with hothouse.co.za and it’s owners);

Copy or download any User’s account information for the benefit of any third party; Enable high volume, automated, electronic processes that apply to the site or its systems; Use any robot, spider, data miner, scraper or other automated means to access the site or its systems for any purpose (unless robot, spider, data miner, or scraper is explicitly permitted by hothouse.co.za and Platinum X Distributors); Interfere or attempt to interfere with the proper working of the site;

Bypass any measures used to prevent or restrict access to any portion of the site;

Frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the site (unless User has a business relationship with hothouse.co.za and it’s legal owners);

Use the site’s domain names, trademarks, services marks or logos in any meta tags or any other “hidden text” or Use the site for the purpose of posting on or transmitting through the site any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law; or Any other unlawful purposes.

Prices

Pricing is at our complete discretion. Product prices are always subject to change without notice. The price for the product you wish to order is set at the time of purchase. It is possible that the price may increase or decrease between the time a product was added to the shopping cart and the time that the purchase was actually made. The price for an item may differ from the price shown in a user’s shopping cart as it is possible that the price may increase or decrease between the time the item is placed in a shopping cart and the time that the purchase is actually made.

Product Description and Display

The items offered for sale on the site contain descriptions that are provided directly by a studio, manufacturer or distributor of such item. hothouse.co.za does not represent or warrant that the description of such items is accurate or complete.

Age of Users

hothouse.co.za does not intend the site to be used for purchasing or even viewing by individuals under the age of 18 (a “Minor”).

User acknowledges that the site contains sexual (XXX, adult, porn, hardcore, pornographic, erotic) material intended for individuals 18 years of age or older permitted to view sexually explicit material as determined by the local and national laws of the region in which User resides. User agrees that he or she do not find sexually explicit material to be offensive or objectionable.

The user will not redistribute Content to anyone, nor will User permit any minor, or any individual who would find this offensive, to view this material.

Termination of Usage

hothouse.co.za reserves the right in its sole discretion to restrict, suspend or terminate your access to the site at any time for any reason without prior notice or liability. hothouse.co.za may change, suspend, or discontinue any Content without prior notice or liability. hothouse.co.za reserves the right to refuse service to anyone.

Cases which hothouse.co.za deems in its sole discretion to be egregious, hothouse.co.za may provide written notice (a “Restriction Notice”) to a User (a “Restricted User”) to inform such Restricted User that (i) his or her right to use or access any part of the site has been terminated including the right to use, access or create any account thereon; (ii) that hothouse.co.za refuses to provide any services to such Restricted User; and (iii) any subsequent dealings with hothouse.co.za will be subject to the following conditions:

Orders placed by a Restricted User (“Restricted Order”) after the effective date specified in the Restriction Notice (the “Restriction Effective Date”) shall be subject to cancellation. hothouse.co.za shall be entitled to (1) charge the Administrative Fee against the payment method either used by the Restricted User to place the Restricted Order or stored by the Restricted User in the unauthorized account (e.g., credit card or (2) seek a judgment against the Restricted User for payment thereof. Other conditions may apply and shall be set forth in the Restriction Notice.

Third-Party Content

hothouse.co.za is a distributor and not a publisher of Content supplied by third parties and or Users. Any opinions, advice, statements, services, offers, or other information that constitutes part of Content expressed or made available by third parties, including any other User, are those of the respective authors or distributors and not of hothouse.co.za unless expressly stated otherwise. Under no circumstance shall hothouse.co.za be liable for any loss, damage or harm caused by a User’s reliance on information obtained through the site. It is the responsibility of User to evaluate the accuracy, completeness or usefulness of the information, opinion, advice, or Content available through the site.

Passwords & Security

The user that has an account on hothouse.co.za, The site will at all times maintain:

The confidentiality of his or her usernames and passwords and

Keep the email address associated with the account current (User acknowledges that it is important to keep the e-mail address associated with his or her account current, because although the User may be able to log into his or her hothouse.co.za account using an old e-mail address, such User will not receive messages from hothouse.co.za about his or her orders and inquiries or other matters) . If there is a breach of security through the User’s account, User must immediately change his / her password and notify us: info@hothouse.co.za The user is liable for any unauthorized use of our services until User notifies us of the security breach.

Disclaimers & Limitation of Liability

The hothouse.co.za site is provided by hothouse.co.za and its legal owners on an “as is” and “as available” basis. To the fullest extent permissible by applicable law, each hothouse.co.za’s provider disclaims all implied warranties, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Without limiting the foregoing, no hothouse.co.za provider makes any representation or warranty of any kind, express or implied: (i) as to the operation of the site, or the information, content, materials or products included thereon; (ii) that the site will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information, content, service, or merchandise provided through the site; or (iv) that the site, their servers, or e-mails sent from or on behalf of the site are free of viruses, scripts, Trojan horses, worms or other harmful components.

hothouse.co.za does not guarantee the continuous, uninterrupted or secure access to the site or any related services. The operation of the site may be interfered with by numerous factors outside the control of hothouse.co.za.

Under no circumstances shall any hothouse.co.za provider be liable for any damages that result from the use of or inability to use the site, including but not limited to reliance by a user on any information obtained from the site or that result from mistakes, omissions, interruptions, deletion of files or emails, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction, or unauthorized access to hothouse.co.za records, programs, or services. User hereby acknowledges that this paragraph shall apply to all content, merchandise, and services available through the site.

No hothouse.co.za provider will be liable for any indirect, incidental, special or consequential damages arising from the use of the site or the purchase of any product therefrom, even if such hothouse.co.za provider has been advised of the possibility of such damages.

Certain Country laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to a user, some or all of the above disclaimers, exclusions, or limitations may not apply to such user, and such user may have additional rights.

Links to Third Party Websites

hothouse.co.za makes no representations whatsoever about any other website which you may access through the site. When you access a non-hothouse.co.za website, please understand that it is independent of hothouse.co.za and that hothouse.co.za has no control over the content on that website. In addition, a link to a non-hothouse.co.za website does not mean that hothouse.co.za endorses or accepts any responsibility for the content, or the use, of such website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. hothouse.co.za makes no representation or warranty as to any third-party products.

Miscellaneous (Third Party Content)

The hothouse.co.za services rely in part on the third party content licensed to hothouse.co.za to provide you with valuable information such as synopsis, reviews, box art, trailers, stills, and other. hothouse.co.za is not liable for any third party content, inclusion or omissions from said content.

Governing Law

The South African law will govern this Agreement, except for the body of law relating to conflicts of law. Venue for any legal action will be the courts of Johannesburg or the federal courts of South Africa

Waivers

A party’s failure to enforce any provision of this Agreement will not be a waiver of the provision or the right to enforce it at a later time.

Entire Agreement

This Agreement sets forth the entire understanding and agreement between you and hothouse.co.za. For example, without limitation, any comments or terms you attempt to add as part of a purchase or other order confirmation, or any terms outside of those stated by hothouse.co.za will not be binding on hothouse.co.za. You agree that you are not entering into this Agreement in reliance on any statements or representations other than those set forth herein.

Severability

If any provision of this Agreement is held void or unenforceable, that determination will not affect:

The provision’s application in other circumstances;

Other provisions of this Agreement; or

This Agreement’s validity or enforceability as a whole.

Assignment

This Agreement and your usernames and passwords are not assignable, transferable or sub-licensable by you without hothouse.co.za’s prior written consent, and any such conveyance will be null and void.

Incorrect Size Ordered

We will replace apparel with an alternate size if the apparel has not been worn, and is still in a factory sealable state. Unfortunately, shipping charges will occur.

To protect the health of our employees and customers, we cannot exchange sex toys or intimate apparel (such as Bra’s, G-strings, panties, thongs, vibrators, masturbators etc.)

Incorrect Item Shipped

Although we always try our best to ship the correct items, mistakes may occur! If there is a mistake in the item shipped to you, please let us know so we can replace it for you. Shipping for incorrect items shipped will be covered by us.

To return a product, please follow the instructions above related to returns procedure.

Product Dissatisfaction

Individual tastes and interests vary, which makes it difficult for us to ensure your personal satisfaction with the products you select. We are committed to providing complete and accurate information on our website about each product we carry including images and information from our suppliers.

If you believe that the information on the website misrepresents the item you purchased, we will happily update the information on our website and offer an exchange for an alternative item.

Change of Mind

hothouse.co.za’s sales are final. Unfortunately, we cannot accept opened, non-defective merchandise for credit or exchange due to agreements with our vendors.

Note: Shipping and handling charges are not refundable for returns of unopened non-defective merchandise; however, all shipping and handling costs will be refunded for the exchange of defective items.

Canceling an Order

If you wish to cancel your order, you have to contact customer service ASAP. Be sure to include: Name, E-mail Address, Order Confirmation Number, and the list of the item(s) you want us to cancel. Please email this information to info@hothouse.co.za Please be advised that an order which has been packed or sent can not be canceled. Please also note that status Pending doesn’t necessarily mean that the order hasn’t advanced far enough to disqualify a cancellation request.

Because the bank charge us for every internet transaction, and there is a lot of administrative work involved in a cancellation we have no choice but to pass this cost on to you if you decide to cancel your order. Regretfully all cancellations of unsent orders will attract a 15% cancellation fee based on the order total. If you wish to avoid this cost please choose carefully before placing an order to avoid disappointment.